Privacy Policy

Last updated: January 2026

1. Introduction

GetCitedBy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI visibility platform and related services.

2. Information We Collect

Personal Information

  • Email address (for account creation and authentication)
  • Name (optional, for personalization)
  • Business information you provide (business name, address, industry)
  • Payment information (processed securely via Stripe)

Usage Data

  • AI visibility check results and history
  • Citation tracking data
  • Schema markup generated for your business
  • Log data (IP address, browser type, access times)

3. How We Use Your Information

  • To provide and maintain our AI visibility monitoring service
  • To process your subscription and payments
  • To send you service-related notifications
  • To improve our platform and develop new features
  • To respond to your inquiries and support requests

4. Third-Party Services

We use the following third-party services:

  • OpenAI: For AI visibility analysis
  • Stripe: For payment processing
  • Google (Firebase): For authentication
  • Vercel/Hosting Provider: For hosting infrastructure

Each service has its own privacy policy governing the use of your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest.

6. Your Rights

Under Swiss data protection law and GDPR (if applicable), you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Object to processing of your data

To exercise these rights, contact us at support@getcitedby.com.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: support@getcitedby.com